Does the word Ethical still exist in Estate Agent language?
My estate agent agreed to terminate my 3 year contract early as long as they found a new tenant. They said they would find a resolution so I would not be charged until the end of my contract.
THE REALITY WAS:
As soon as I moved out of my rental and the new tenant moved in, my letting agent charged me for the next 20 months a management fee of £5000.
I wonder how many Estate Agents would think it is ethical to charge a management fee from two different tenants for the same property and for the same period of time?
The answer from the director of the estate agent: "we are not a charity".